Training

Announcing Training Opportunities for Kennel Connection!

Kennel Connection is easy-to-use, with tons of features. Most users are up and running within minutes once it is installed. But, for those that want to dig deeper into the software to explore more of what it has to offer, our training course is just what you need!

• NEW! Remote and Web-based training
  As an affordable opportunity, utilizing the latest technological meeting tools, our trainers provide training sessions for you and your staff right over the phone and on your own computers anywhere in the world right from our Corporate Offices in Nazareth, Pennsylvania. This is ideal for customized training and for those who have already participated in our other training programs and need to keep pace with our new features and enhancements.
  
  
• NEW! Remote installation
  Our trainers provide many complimentary services, such as new software installation, add-on module configuration, and assistance with our integrated hardware accessories.
  
  
• Group training in major cities nationwide and in Canada
  We currently offer group seminars in major cities throughout the United States and Canada with a live trainer. Please see our current schedule below. Seating is limited in the group sessions, and is on a first-come, first-served basis. Group room rates are available.
  
  
• On-site training at your facility on your computers for you and your employees
  Our On-Site program, offered throughout the U. S. and Canada, is an extremely cost-effective approach to training small or large groups. By bringing quality content and instructors right to your facility, transportation, hotel, and incidental costs for attendees are eliminated, allowing you to make the most of your training budget. These visits can be arranged at a time convenient for you, your staff, and your business, including evenings and weekends.
  
  
• Mentoring program
  Learn how Kennel Connection can be adapted to your business. Our subject matter experts can consult with you and your staff, working side-by-side at your facility, customizing your Kennel Connection use and increasing your productivity. With this special program, you can learn while you work.
  
  

For additional information, registration, or scheduling arrangements, please contact our Training Division on (888) 486-4343, Option 3, our Training Director, Jennifer Gentry, on x303, or our Client Relations Manager, Jennifer Pardue, on x300. You may also contact us at training@bluecrystalsoftware.com.

• Current course outline
  This outline is tentative and may change as we continue to enhance the software with new features.
  
  
• General usage
  Features shared across all modules such as system options, invoicing, receipts, inventory, employees, gift cards, etc.
  
  
• Reporting
  
  In-depth module training
  
• Boarding
• Grooming
• Mobile Grooming
• Daycare
• Training
• Petsitting
  
  Add-on module training
  
• QuickBooks DirectLink
• Online Reservations
• Credit card processing
• PetDetect Collar ID System
  
  System maintenance
  
• Backing up (using our utility and system-based backup utilities)
• Update downloads and installation procedures
• Database maintenance
• Networking overview and procedures
• Online Support Center usage