Explore the latest trends, tips, and insights for pet care businesses
Walk into a growing number of pet care facilities today, and you’ll notice something new, live cameras! Not just for security, but as part of the overall experience you offer...
Saving a card on file is one of the most powerful tools a business can use for convenience, recurring billing, and customer retention. But when done carelessly, it can create...
A common payment support call we receive is: “Our customer says we charged their card twice, but I only see we charged them once when I check their payment history...
Running a pet care facility means managing constant communication. Between booking requests, vaccination reminders, daycare updates, and pickup notifications, staff are communicating with pet parents throughout the entire day. When...
Running a dog daycare business is about caring for dogs and building trust with pet parents. One of the most effective ways to grow your business is through online reviews....
When your policies are clearly documented and easy to reference, especially within your dog boarding software, Clear communication is critical for any pet care facility, but it’s not always easy....
Modern kennel operations are complex from tracking vaccination records to managing staff schedules, coordinating customer communication, and even analyzing business performance. That’s why modern kennel software goes far beyond simple...
Kennel Connection, a leading provider of pet care facility management software and a 100GROUP company, today announced its full integration with iDogCam, a camera solution built specifically for the pet...
Five years into its evolution as a 100GROUP company, Kennel Connection, led by Owner and CEO Jeff Brodsly, has delivered one of its most transformative years to date. From a...
Running a dog daycare business is about caring for pets and supporting the people who care for them. Your team juggles check-ins, playgroups, feeding schedules, medication notes, client communication, payments, and a hundred small...
Running a kennel, daycare, or grooming facility means managing a constant flow of moving parts with pets, people, schedules, payments, and communication. The right software should help bring order to...
Spring boarding season has a way of sneaking up on pet care facilities. One minute it’s slower winter routines, and the next you’re fielding vacation requests, managing waitlists, and navigating...